Returns & Exchanges
At Coffee Supreme, we take pride in the quality of our beans and brewing gear. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for unopened items and non-perishable hardware.
Initiate Your Request
Contact our support team with your order number and a brief explanation of the issue within 30 days of delivery.
Verify Product Condition
Ensure that coffee bags remain heat-sealed and equipment is in its original, undamaged packaging for a full refund.
Ship Items Back
Once approved, securely pack your items and use our prepaid shipping label to send the package back to our roasting facility.
Receive Refund or Credit
After our quality control team inspects the return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing